Lexus Parts Manager

Lexus Parts Manager Supervisory Responsibilities: Manage Parts counter personnel, wholesale sales persons, inventory/warehouse personnel, and drivers Review and recommend Pay Plan Review and manage daily, weekly, and monthly work schedules Review employee performance quarterly - provide employee review information to GM/Dealer Essential Duties: Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
Prepares and administers monthly and annual operating budgets for the parts department.
Maintains a balanced inventory consistent with the requirements of the service department, wholesale accounts, and over the counter sales customers Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty Establishes individual parts inventory levels and balances them for maximum turnover.
Supervises and monitors monthly cycle counts spot checking results and reviewing them with parts employees Monitors and adjusts inventory to minimize obsolescence.
Review and complete monthly parts reconciliation forms Ensures that all parts returned for warranty returns or buybacks are properly tagged so that the dealership recovers full credit from the factory.
Supervises stock order procedures.
Sets and enforces a policy on the special ordering of parts.
Analyzes sales, expenses, and inventory monthly to maintain profit goals Develops and administers an aggressive wholesale parts program to produce profit.
Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
Works with the service manager and sales managers to ensure a timely turnaround of parts needed for internal repairs Attends managers meetings when requested Holds weekly department meetings Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
Provides technical assistance to parts department employees Monitors parts department employees' payroll records Coordinates a prompt, efficient, and timely flow of paperwork Directs shipping and receiving efforts to ensure timely processing Monitors daily reports such as DOE, DOC, and sales productivity.
Develops and utilizes a lost sales tracking report.
Develops sales promotions Takes advantage of all manufacturers' inventory co-op advertising.
Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Handles customer complaints immediately and according to the dealership's guidelines Ensures that all dealership purchases are properly accounted for before payment is made Assists in the collection of past-due accounts Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
Maintains professional appearance.
Qualifications: A two year college degree or equivalent experience required.
Five to seven years experience in parts distribution is preferred.
Inventory control and warehouse management experience a plus.
Lift truck or automotive industry experience a plus.
Strong organizational, communication, and customer care skills required.
Must have good computer skills and be proficient in Microsoft Office.
Valid driver's license, good driving record, and the ability to safely operate lift trucks required.
Dealership Benefits Insurance plans available for eligible full time associates Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Voluntary Accidental Insurance Voluntary Critical Insurance 401k retirement Paid Holidays for eligible associates Paid vacations for eligible associates Employee discounts Sick Leave for eligible associates Drug Free workplace