Academic Personnel Services (APS) Process Coordinator - Office of the Vice Provost of Faculty Affairs
- 2400000044
Academic Personnel Services (APS) Process Coordinator (Administrative Associate 2)
Office of the Vice Provost for Faculty Affairs
Regular Full-time, Market Range 04
The Office of the Vice Provost for Faculty Affairs seeks a full-time Academic Personnel Services Process Coordinator.
To apply, applicants should submit a cover letter detailing relevant experience along with a resume and contact information for a minimum of three references.
Reporting to the Senior Academic Personnel Services Specialist in the Office of the Vice Provost for Faculty Affairs, this position will be responsible for creating and maintaining academic personnel process templates, adding users, updating committees, managing workflows for all faculty cases in Interfolio and tracking those cases as they are in progress.
Non-routine problems will be referred to the Senior APS Specialist.
This position will serve as a point of contact for departments and colleges to ensure accurate workflow and committee information in the system.
This position will be responsible for ensuring compliance with the faculty handbook, human resources, and board policies.
Additionally, the position will support APS Specialists with faculty processes as needed.
Job Functions/Responsibilities:
Interfolio Software Management:
Creates templates for academic personnel processes (promotion and tenure, faculty searches, leave requests, reviews, and others as needed) utilizing Interfolio software
Maintains templates by collaborating with departments and colleges to ensure accurate information regarding users and committee members and ensuring templates comply with UTK policy
Customizes templates to accommodate unique structure and needs of individual colleges and departments
Assess current processes and make recommendations for improvement based on Interfolio updates and/or faculty handbook, HR, or Board policy changes
Interfolio Case Management:
Sets priorities and organizes work within general guidelines set by the Senior APS Specialist
Tracks and compiles data related to cases as requested by the Vice Provost for Faculty Affairs and/or Director of Academic Personnel Services
Maintains up-to-date processes and procedures for Interfolio template creation and changes
Receives, reviews, and ensures compliance of cases as they are in process
Advances cases between workflow steps by sharing information with faculty, department heads, and deans
Campus Support
Resolves routine questions from APS staff, departments and colleges regarding case processes based on Faculty Handbook and board policies and with Interfolio functionality
Refers non-routine questions to Senior APS Specialist
Assists in creating and delivering routine training regarding Interfolio templates and workflow processes
Academic Personnel Processing
Assists with processing academic personnel transactions as needed
Qualifications
REQUIREMENTS:
Required Level/Type of Experience:
3 years of relevant experience or equivalent combination of education, training, and expertise.
Education:
High School Diploma
Preferred Level/Type of Experience:
Bachelor’s degree is preferred.
Previous experience in academic personnel processing preferred.
Previous experience utilizing Interfolio software is preferred.
Competencies/Qualifications:
Excellent and effective oral and written communication skills to various audiences.
Excellent Microsoft Office skills (Outlook, Excel, Word, etc.
).
Ability to organize work, multi-task and manage deadlines, as well as maintain confidentiality and provide excellent customer service to campus community.
Existing knowledge of academic (faculty) personnel actions and processes is preferred.
Job Other Admin Asst/Secr/Clerical
Primary Location US-Tennessee-knoxville
Organization Vice Provost Faculty Affairs
Campus/Institute Knoxville
Schedule Full-time
Job Posting Jan 19, 2024, 4:19:41 PM
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