*The Job*
A *Breakfast Attendant*, at the historic *Hyatt Place Knoxville/Downtown*, prepares food, cleans and restocks the kitchen and Gatehouse, and serves food and beverage to guests in a timely fashion ensuring excellent guest service.
The Breakfast Attendant also stocks food and maintains public area cleanliness.
*Schedule: Mondays-Fridays (5:30AM-12:30PM), Saturday and Sunday (6AM-1PM)*
*Your Responsibilities*
* Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
Know and live the mission and the White Lodging/brand basics.
Understand the WL Way.
* Follow safe food handling practices.
* Check station prior to opening for cleanliness of work area.
* Complete all necessary set up, side work and closing duties as assigned.
* Perform food preparation and display the food as directed.
Replenish everything during breakfast hours and/or evening social hour.
* Capable and willing to operate kitchen appliances and equipment properly (microwave, oven, dishwasher, etc.
).
* Communicate properly and effectively with guests, associates and managers.
Effectively respond to guest complaints.
Inform management of any guest complaint or problem immediately.
* Clear dirty dishes, glasses and utensils, clean and reset tables.
* Ensure breakfast and social hour meet brand and White Lodging standards.
* Maintain a clean and orderly work area in accordance with hotel standards.
Maintain cleanliness and presentation of food display.
Ensure food sanitation practices are followed.
Ensure that food sanitation practices are followed.
Become certified in sanitation and food handling as required by the state.
* Clean storeroom and defrost refrigerator and freezer.
* Clean and maintain breakfast equipment and items including dishware, glassware, coffee pot, etc.
* Wash work tables/area and walls including appliances and equipment.
Complete daily/weekly cleaning schedule.
* Perform other duties as assigned
*What You Need*
* Team oriented work style
* Flexibility/Adaptability
* Organization Skills
* Guest Focus/Customer Service
*Working Conditions*
* Lift, carry or otherwise move up to 10 lbs.
regularly.
* Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
* Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.
*About Us*
The Hyatt Place Knoxville/Downtown is a historic, yet eclectic, hotel located on South Gay Street.
With 165 guest rooms, a breathtaking rooftop bar, and an on-site Starbucks, the Hyatt has so much to offer.
Our team pursues excellence, embraces growth, and lives with genuine care daily.
Become part of our history, and join a team of driven hospitalitarians by applying today!
*Perks of Working with Us*
* Full time and part time positions available with flexible scheduling
* Upbeat, supportive work environment
* Great benefits: Health, Vision, Dental, 401K
* Vacation and PTO
* Discounted rooms rates, complimentary rooms, and so much more.
* Full time associates are eligible to enroll in health benefits from day one!
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per hour
Benefits:
* Employee assistance program
* Employee discount
* Flexible schedule
* Paid time off
* Referral program
Schedule:
* Day shift
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Knoxville, TN 37902: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Are you willing to undergo a background check, in accordance with local law/regulations?
Shift availability:
* Day Shift (Required)
Work Location: In person
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