_The Telehealth Coordinator reports directly to the Telehealth Manager, and serves on the Operations Team.
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*Job Responsibilities*
* Building and maintaining healthy strategic relationships with direct supervisor, personnel, volunteers and partners that would benefit department and organizational objectives.
* Assisting in mobilizing, recruiting, securing, training, supporting and serving telehealth volunteers and telehealth access partners; recording data as needed; building necessary reports as directed from telehealth operations.
* Assisting in recruiting, securing and serving telehealth patients; recording data as needed; building necessary reports as directed from the RAM chain of command.
* Maintaining operational familiarity with telehealth processes, software, equipment and vehicles.
* Monitoring industry trends for opportunities.
* Securely maintaining RAM Electronic Health Records (EHR), accurately calculating Value of Care generated, reporting telehealth activity as directed, writing and maintaining SOPs and related administrative tasks.
* Gaining familiarity with new telehealth patient best practices, products, services and equipment as they come online.
* Working multiple weekends per year by leading telehealth events remotely and in person, including weekend travel.
* Recommending program opportunities, processes, procedures, policies, methods to improve relations, and functions of department objectives.
* Planning, executing and acting as the "Final Authority" at all assigned telehealth events, activities and operations.
* Attending conferences and trainings to continually improve personal professional development and RAM telehealth.
* Relying on experience and judgment to plan and accomplish goals, performing a variety of tasks as directed by the RAM chain of command.
*Job Requirements*
* Must have basic computer troubleshooting skills.
* Must have knowledge of or be willing to learn to use Google Workspace, Microsoft Office, CareClix, Parker Health, Zoom and similar software.
* Must be willing and able to be trained on use and troubleshooting of computer devices and peripherals.
* Significant overnight/multi-day travel.
* Frequent non-standard work days and work hours.
*Physical Requirements*
* Must be able to stand/sit for extended periods of time
* Must be able to lift 40lbs
* Must have a valid driver’s license and be willing to drive RAM vehicles
* Must be proficient in verbal, nonverbal, and written communication skills
Pay: $40,000.
00 per year
Benefits:
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Ability to Relocate:
* Rockford, TN 37853: Relocate before starting work (Required)
Work Location: In person
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